How can I spot a fraudulent listing?

There are several warning signs that can help you identify fake or misleading property listings:
  1. Overstated claims:
    Scams often involve exaggerated property features or unrealistic promises without any supporting evidence.
  2. Missing essential details:
    Fraudulent listings may leave out important information such as the property’s exact address or the name of the real estate company.
  3. Misleading language:
    These listings often use persuasive or vague language to attract interest without offering real substance.
  4. Emotional manipulation:
    Fake ads sometimes use emotional stories or dramatic images to influence decisions rather than providing logical, factual content.
Additional tips to avoid fraudulent listings:
  • Always meet sellers in public locations.
  • Visit the property in person to confirm its existence.
  • Never send money in advance.
  • Don’t pay any amount without receiving valid documentation.
  • Gather as much information as possible before making a deal.
  • Research the credibility of the company and read user reviews.
  • Be cautious of offers that seem too good to be true.
  • Investigate surprisingly cheap deals thoroughly.

Are my conversations with agents private and secure?

Generally, your conversations with real estate agents are secure and private. They are protected by end-to-end encryption, meaning only you and the agent can read the messages. However, there are exceptions—such as when discussing sensitive matters, where the agent might request a non-disclosure agreement to maintain confidentiality. Additionally, if there's suspicion of illegal activity, your conversations could potentially be reported to authorities, although this would only occur if there’s clear evidence of wrongdoing. Overall, your chats with agents are safe and confidential, but it's important to understand the exceptions and take precautions to protect your personal information. Tips to keep your conversations private:
  • Avoid sharing personal or sensitive details unless you're confident in the agent's reliability.
  • For highly sensitive topics, consider using a secure, encrypted chat platform.
  • Stay alert for signs of fraud or abuse.
  • If you have concerns, ask the agent about how they safeguard your data.

What should I do if I receive inappropriate messages?

If you get offensive or inappropriate messages from a real estate agent, take these steps:
  • Block the agent both through your phone and within the app you used to communicate.
  • Visit the agent’s property listing and use the report feature to flag the listing.
Contact customer support if the issue happens again or if the agent continues to bother you.

How secure are payment transactions on inwani?

All transactions on our platform are secure and compliant with VAT regulations in Saudi Arabia. We use checkout.com as our trusted payment gateway, ensuring secure online transactions. Available Payment Method:
  • Secure online payments via checkout.com.

How does inwani ensure the credibility of listings and agents?

At Inwani, we place high importance on authenticity by actively reviewing and verifying listings while flagging any suspicious or unrealistic content.
  • To give users peace of mind during their property search, we’ve partnered with the General Real Estate Authority (REA) of Saudi Arabia. This collaboration offers several benefits:
    • Verified Listings: Before any property is published, we verify the seller’s identity, broker’s license, and the property deed in cooperation with REGA, ensuring every listing is legitimate.
    • Registered Properties Only:Only properties that are officially registered and licensed through REGA are allowed on our platform, ensuring legal compliance and reliability.
    • Transparency:All listings on Inwani contain clear and accurate information to help users make confident decisions.
  We also have a dedicated verification team that reviews each listing. Any suspicious listing is withheld until its authenticity is confirmed.

What precautions should I take when communicating with real estate agents?

To stay safe during communication, consider the following guidelines:
  • Always use secure communication channels and avoid sharing personal or financial details online.
  • It’s best to use Inwani’s encrypted chat feature available on the website for direct communication.
  • Never share sensitive information unless the agent’s identity is verified.
  • Before engaging with any agent, verify the credibility of the company they represent by checking online sources or calling the company directly.
  • Be cautious of offers that seem too attractive — they could be scams.
  • Check user reviews and ratings to assess the agent’s trustworthiness.
  • If you notice suspicious behavior, report the listing or contact customer support to help protect other users.

How can I reach out to a property agent through Inwani?

When you're browsing the property listings or viewing a specific property page, you’ll see four contact options located below the property image:
  1. The "Call" button to directly call the agent.
  2. The "Email" button to send a message via email.
  3. The "WhatsApp" button to start a conversation through WhatsApp.
  4. The "Chat" button to message the agent using Inwani’s built-in chat feature.